Privacy Policy
Introduction
At Intuitive CX Limited, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.intuitive.cx and interact with our services. Our company complies with the General Data Protection Regulation (GDPR) and other relevant data protection laws in the European Union.
Data We Collect
We collect the following types of personal data:
Personal Identification Information: Name, email address, company details, phone number, etc.
Usage Data: Information on how you use our website, such as IP addresses, browser type, pages visited, and time spent on our site.
Marketing and Communications Data: Preferences in receiving marketing materials and your communication preferences.
Technical Data: Device information, operating system, and other technology on the devices you use to access our website.
How We Collect Data
We use various methods to collect data from and about you, including:
Direct interactions: You may give us your personal information by filling in forms or corresponding with us by post, phone, email, or otherwise.
Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.
Third parties or publicly available sources: We may receive personal data about you from various third parties, including Google products, Meta advertising, and LinkedIn advertising.
Use of Your Data
We use the collected data for various purposes, including:
To provide and maintain our services
To notify you about changes to our services
To allow you to participate in interactive features of our website when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our services
To monitor the usage of our website
To detect, prevent and address technical issues
To provide you with news, special offers, and general information about other goods, services, and events we offer that are similar to those you have already purchased or enquired about unless you have opted not to receive such information
Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:
Consent: You have given clear consent for us to process your personal data for a specific purpose.
Contract: The processing is necessary for a contract we have with you or because you have asked us to take specific steps before entering into a contract.
Legal obligation: The processing is necessary for us to comply with the law.
Legitimate interests: The processing is necessary for our legitimate interests or the legitimate interests of a third party unless there is a good reason to protect your personal data which overrides those legitimate interests.
Disclosure of Data
We may share your personal data with third parties under the following circumstances:
Service Providers: We may share your personal data with service providers to monitor and analyse the use of our website and to contact you.
Business Transfers: We may share or transfer your personal data in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Compliance with Laws: We may disclose your personal data where required to do so by law or in response to valid requests by public authorities.
Use of Third-Party Services
We use various Google products including Google Analytics, Google Ads, and other tools provided by Google. These tools help us understand website traffic and usage patterns, and they may collect information such as your IP address, browser type, and operating system.
For more information on Google's privacy practices, please visit the Google Privacy & Terms page.
Meta Advertising
We use Meta advertising services (formerly Facebook) to deliver targeted advertisements to you. Meta may use cookies, web beacons, and other storage technologies to collect or receive information from our website and elsewhere on the internet and use that information to provide measurement services and targeted ads.
LinkedIn Advertising
We use LinkedIn advertising services to contact you and/or deliver targeted advertisements to users on LinkedIn. LinkedIn may collect data through cookies and similar technologies to track user interaction with our advertisements and website.
Data Security
We are committed to ensuring your data is secure. We have implemented appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.
Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy and to comply with our legal obligations, resolve disputes, and enforce our policies.
Your Data Protection Rights
Under GDPR, you have the following rights regarding your personal data:
Right to access: You have the right to request copies of your personal data.
Right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to erasure: You have the right to request that we erase your personal data, under certain conditions.
Right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
Right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: info@intuitive.cx
By submitting a form on our website: www.intuitive.cx
By phone number: (+353) 087 2690 260
By mail: Intuitive CX Limited, Orchardton, Dublin D14N2R6, Ireland
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.